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Service charges

Service charges are payments by a resident towards the cost of services such as cleaning of communal areas, street lighting on estates, gardening and safety checks.

When you receive a service charge statement it will be broken down to individual items. Below you can a glossary of terms to explain these, as well as frequently asked questions about service charges.

If you have any queries relating to your service charges, please contact our Service Centre on 020 7613 8080 or e-mail customerservice@newlon.org.uk.