Service charges are payments by a resident towards the cost of services such as cleaning of communal areas, street lighting on estates, gardening and safety checks.
When you receive a service charge statement it will be broken down to individual items. Below you can a glossary of terms to explain these, as well as frequently asked questions about service charges.
- Service charges – frequently asked questions leaflet
- Service charges – glossary of terms leaflet
- Service charges – your rights and obligations leaflet
If you have any queries relating to your service charges, please contact our Service Centre on 020 7613 8080 or e-mail firstname.lastname@example.org.