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Aids and adaptations

If you have problems getting around your home, we may be able to make some adaptations which would make it easier for you. For example, you may need an extra handrail to help you up the stairs or a level access shower as you can no longer climb into a bath. As long as the layout of your home allows us to make some changes we will do so.

For small alterations, such as installing an extra handrail, we will do the work free of charge. We will also arrange an appointment to see an occupational therapist, so we can make sure the work we do is suitable for your specific mobility needs. For more costly improvements you may be eligible for a Disabilities Facilities Grant, which in most boroughs we will help you apply for.

If you think you may need some adaptations in your home to help improve your quality of life or you need more information, please contact the Service Centre on 020 7613 8080.

Service standards:

  • All applications are responded to in writing within 10 days.
  • All requests for aids and adaptations under £1500 will be actioned by us within three months.
  • All grant applications for aids and adaptations over £1500 to be submitted within four months.