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Do it online

Busy at work and can’t get in touch during the day? In a hurry and want to contact us at your convenience?

Did you know that you can:

  • Explore our online database of common questions and answers.
  • Pay your rent by text or through our allpay app.
  • Report a repair online 24/7.
  • Take part in online live chat. Select the “chat with us” button at the bottom of this screen and type your first name to connect immediately to one of our Service Centre Advisors. If there are no Advisors available then the button will not be visible. Instead you will have the option to leave a message and we will get back to you.

What’s more, our new Self Service Portal is in development. Quick, easy and secure, the portal will give you access day and night to many of our services such as:

  • Reporting communal repairs.
  • Checking your service charges.
  • Updating your details.

More information about Newlon’s Self Service Portal will be coming soon.