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Do it online

Busy at work and can’t get in touch during the day? In a hurry and want to contact us at your convenience?

Did you know that you can:

  • Explore our online database of common questions and answers.
  • Pay your rent by text or through our allpay app.
  • Report a repair online 24/7.
  • Try live chat: Select the chat icon on this screen and type your details to connect immediately to one of our Service Centre Advisors. If there are no Advisors available then you will have the option to leave a message and we will get back to you.
  • Use the self-service portal, My Newlon, to report communal repairs, update details and check your account.