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Do it online

Busy at work and can’t get in touch during the day? In a hurry and want to contact us at your convenience?

Did you know that you can:

  • Find answers to common questions through our simple Knowledge Base.
  • Report a repair online 24/7.
  • Have your say about our services and get involved any time of the day.
  • Pay your rent by text and through our allpay app. Once you’re registered it’s just a tap away.
  • Take part in online live chat. Just click the “chat with us” button at the bottom of this screen and type your first name to connect immediately to one of our Service Centre Advisors. If there are no Advisors available you can leave a message there and we will get back to you.

What’s more, our new Self Service Portal is in development. Quick, easy and secure, the portal will put you in control, giving you access day and night to many of our services such as:

  • Reporting communal repairs.
  • Checking your service charges.
  • Updating your details.

More information about Newlon’s Self Service Portal will be coming soon.