On this page you can find out all the different ways you can contact us. However, before getting in touch you can check to see if the answer you are after is in our online database of common questions and answers.
Update 25th June
We are currently receiving a very high number of calls and email requests as residents start to contact us again following the relaxation of the lockdown. Please be patient if it takes a bit longer than usual to get through or if we take slightly longer than usual to respond. We are dealing with all enquiries and are working our way through any outstanding requests as quickly as we can.
If possible please email us if your enquiry is non-urgent – our main email contact addresses are listed below.
Offices closed to the public
In line with Government guidance Newlon is maximising working from home. As a result all of our offices will be closed to the public until further notice.
You can contact us using the following means:
- Online live chat: Select the “chat with us” button at the bottom of this screen and type your first name to connect immediately to one of our Service Centre Advisors. If there are no Advisors available then the button will not be visible. Instead you will have the option to leave a message and we will get back to you.
- Residents’ enquiries: 020 7613 8080 (Monday to Friday, 8am – 5pm)
All other enquiries: 020 7613 8000 (Monday to Friday, 9am – 5pm)
- Email: firstname.lastname@example.org
Contact a specific service
To view specific contact details for our key services, please follow the links below:
Find us on social media
You can find us on Twitter @NewlonHT
Contact us about vacancies
As a growing organisation we do sometimes have job vacancies, so if you are looking for work remember to check www.newlon.org.uk/vacancies.
If you have an enquiry about a vacancy you have seen or are applying for a job with us please e-mail email@example.com.
How to get to our offices
Newlon Housing Trust
4 Daneland Walk
Our offices are currently closed to the public.
Directions to Newlon HQ – This downloadable PDF has a map and written instructions of how to get to our offices at Hale Village.