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Contact us

On this page you can find out all the different ways you can contact us. However, before getting in touch you can check to see if the answer you are after is in our Knowledge Base, which has the most commonly asked questions.

If not, you can contact us using the following means:

  • Online live chat: Select the “chat with us” button at the bottom of this screen and type your first name to connect immediately to one of our Service Centre Advisors. If there are no Advisors available you can leave a message there and we will get back to you.
  • Residents’ enquiries: 020 7613 8080 (Monday to Friday, 8am – 5pm)
    All other enquiries: 020 7613 8000 (Monday to Friday, 9am – 5pm)
  • Email: customerservice@newlon.org.uk

Contact a specific service

To view specific contact details for our key services, please follow the links below:

Repairs
Complaints
Anti-social behaviour
Home Ownership
Barnsbury Estate
Intermediate Rent
Income team
Resident Involvement team
Community Services team
Service charges
Media enquiries

Find us on social media

You can find Newlon us on Twitter @NewlonHT

Contact us about vacancies

As a growing organisation we do sometimes have job vacancies, so if you are looking for work remember to check www.newlon.org.uk/vacancies.

If you have an enquiry about a vacancy you have seen or are applying for a job with us please e-mail recruit@newlon.org.uk.

How to get to our offices

Newlon Housing Trust
Newlon House
4 Daneland Walk
Hale Village
London
N17 9FE

Office opening hours: Monday to Friday, 9am – 5pm.

Our main offices are located just two minutes walk from Tottenham Hale station.

Directions to Newlon HQ – This downloadable PDF has a map and written instructions of how to get to our offices at Hale Village.