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Please note that our Service Centre will be closed from 10am to 1pm on Friday, 16th November due to a planned power outage at Hale Village. We will update this message if there is any further disruption.

  • We want your comments for the Forum

    The Residents’ Forum meets every few months with our senior staff. It is the main residents group that we consult about our services. We want your comments and views for the Forum to consider.

    Click here to comment
  • Chat live with us now

    Did you know you can use live chat on our website? It is a quick and easy alternative to calling or emailing us. Click "chat with us" at the bottom of this screen to get started. Type your first name and you will be connected to one of our Service Centre Advisors.

Get involved and help improve our services

At Newlon we want to ensure we provide excellent services to our residents. You can help us to achieve this.

We offer residents a variety of ways to get involved, including mystery shopping, inspecting estates or joining a forum, some of which you can do from your own home.

We give incentives, such as gift vouchers, for those who participate in our resident involvement activities.

Find out more about getting involved.

Finding a new home with Newlon Housing Trust

Find a Newlon home

Get quick answers to your common questions

We have a database of answers to a variety of questions that our residents or prospective residents may have.

These include queries such as how to downsize to a smaller property, whether you can sublet, how to order a parking permit or how to report anti-social behaviour.

It is the quickest way to find out answers to your questions 24/7, without having to email or call us.

So if you have a question which you want to ask us – try the Knowledge Base now.