Service charges

Service charges are payments by a resident towards the cost of services such as cleaning of communal areas, street lighting on estates, gardening and safety checks.

When you receive a service charge statement it will be broken down to individual items. Below you can find a glossary of terms to explain these, as well as frequently asked questions about service charges.

• Service charges – frequently asked questions leaflet
• Service charges – glossary of terms leaflet
• Service charges – your rights and obligations leaflet

If you have any queries relating to your service charges, please contact our Service Centre on 020 7613 8080 or e-mail customerservice@newlon.org.uk.