Leaflets and brochures
We have a wide range of useful booklets available, which tell you more about Newlon, our services and policies. Select the links below to read them.
- Anti-social behaviour leaflet
- Buying a Shared Ownership resale property
- Compensation leaflet
- Complaints leaflet
- Cyclical works leaflet
- Defects rectification period – frequently asked questions
- Guidance on fixed term tenancies leaflet
- Guidance on starter tenancies leaflet
- Health and safety in your home leaflet
- Intermediate Rent handbook
- Keeping your home free from damp, mould and condensation leaflet
- Leaks leaflet
- Leaseholders’ handbook
- Moving home – your options leaflet
- Mutual exchange leaflet
- Noise nuisance leaflet
- Notice to Quit form – tenant to landlord
- Our service standards leaflet
- Paying your rent leaflet
- Repairs leaflet
- Resident involvement leaflet
- Residents’ associations and groups handbook
- Right to Acquire leaflet
- Right to Buy leaflet
- Selling your Shared Ownership home leaflet
- Service charges – frequently asked questions leaflet
- Service charges – glossary of terms leaflet
- Service charges – your rights and obligations leaflet
- Staircasing guidance leaflet
- Your tenancy leaflet
- Your tenancy – Intermediate Rent leaflet
Other formats
If you require these publications in a different format such as Braille or large print, please contact us by emailing customerservice@newlon.org.uk or you can call our Service Centre on 020 7613 8080.