Leaflets and brochures
We have a wide range of useful booklets available, which tell you more about Newlon, our services and policies. Select the links below to read them.
- Anti-social behaviour leaflet
- Bedbugs – advice for residents
- Buying a Shared Ownership resale property
- Complaints leaflet
- Cyclical works leaflet
- Dealing with leaks leaflet
- Defects rectification period – frequently asked questions
- Ending a tenancy – checklist
- Guidance on fixed term tenancies leaflet
- Guidance on starter tenancies leaflet
- Guide to selling your Shared Ownership home
- Guide to staircasing
- Health and safety in your home leaflet
- How can I move – Intermediate Rent
- Intermediate Rent handbook
- Leaseholders’ handbook
- Moving home – your options leaflet
- Mutual exchange application form
- Mutual exchange leaflet
- My Home contents insurance scheme information sheet
- Mystery Shopper Handbook
- Noise leaflet
- Notice to Quit form – tenant to landlord
- Our service standards leaflet
- Paying your rent leaflet
- Repairs leaflet
- Resident involvement leaflet
- Residents’ associations and groups handbook
- Service charges – frequently asked questions leaflet
- Service charges – glossary of terms leaflet
- Service charges – your rights and obligations leaflet
- Transfers information sheet
- Your tenancy leaflet
- Your tenancy – Intermediate Rent leaflet
Other formats
If you require these publications in a different format such as Braille or large print, please contact us by emailing customerservice@newlon.org.uk or you can call our Service Centre on 020 7613 8080.