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Rent increase April 2022

Some residents have received a letter informing them of a rent increase which will take place in April 2022. We know this rent increase comes at a challenging time with many residents already feeling the effects of price rises in other areas of living.

This has not been an easy decision for us to take. Newlon want to keep rents as affordable as possible but we have to balance this with the rising costs of maintaining homes, building safety, net zero targets, building new affordable homes and other essential services. Our costs of providing repairs, maintenance services and safety checks such as gas and electric are also increasing significantly.

Our main priority is to make residents’ homes safe. The costs of following the new fire safety checking standards are very high and there is no Government funding for these. We also have a duty to reduce carbon emissions and make Newlon’s homes better places to live in. This too has a significant cost which we must find ourselves.

The rent you pay covers essential services such as repairs and maintenance, including communal repairs and maintenance, and in the case of social rent residents, buildings insurance. The cost of these have all risen significantly, but we are committed to improving our service to you and endeavour to respond to demand for repairs efficiently and effectively.

The decision to increase rents was taken only after careful consideration. As a not-for-profit organisation, all rent is invested back into our homes and services. Without the increase, we would have to scale back on the services we provide and building affordable homes which will impact on housing supply for future generations.

Those of you that pay a service charge may have an increase in this area too.
If you are not sure if you have a service charge, your letter will tell you if you have one or not.

If you think that you will find it difficult to pay your rent, please contact us.
The Income Team and the Resident Services Team are available to talk to or email and will do their best to assist you.
Income Team income@newlon.org.uk or 020 7613 8050
Resident Services Team community.services@newlon.org.uk or 020 7033 4605.
Service Charge Team serviceCharges@newlon.org.uk