We have placed cookies on your computer to help make this website better. You can change your cookie settings at any time using your web browser. Otherwise, we'll assume you're OK to continue. Hide


You can report a repair in a number of ways:

Phone: 020 7613 8080, or free from a landline on 0800 072 4611. Lines are open from 9am-5pm.
Email: repairs@newlon.org.uk
Text: 07748 963 402
Online: Use our online reporting service by clicking here.

Emergency repairs

If you have an emergency repair please call us on 020 7613 8080.

Out of hours

If you are calling out of office hours and your repair is an emergency, please phone the Service Centre on 020 7613 8080 and a voice mail message will provide you with the numbers of contractors who can deal with your repair. For more information please read our repairs section of the website by clicking here.