Whistleblowing and fraud
Newlon is committed to the highest standards of probity and legality.
Fraud
We have a range of policies and procedures designed to prevent, identify and investigate fraud, including tenancy fraud, ensuring that homes are occupied by those who are entitled to live in them. If you are aware of any potential tenancy fraud, we encourage you to let us know. Our dedicated Investigations Team is responsible for reviewing reports of suspected tenancy fraud and taking appropriate action. You can contact our Service Centre 020 713 8080, where a member of the team will be able to assist you. All information provided will be treated confidentially, appropriately and investigated where necessary.
Whistleblowing
We also have a whistleblowing policy to enable suppliers and other partners to raise issues of concern in an appropriate manner.
You should make a report to us where you reasonably believe any one or more of the following matters has, may have or will take place:
- A criminal offence
- Corruption or bribery
- A misuse of public funds
- A failure to meet a regulatory requirement
- A danger to the health and safety of an individual
- The abuse of a vulnerable person
- A breach of the Data Protection Act
- An incidence of slavery or human trafficking
- A deliberate concealment of any of the above
All concerns will be investigated carefully and thoroughly, and anonymity will be respected.
You can find out more in the document below: