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Newlon Housing Trust
Our offices will be closed from 4pm on Wednesday 24th December and will reopen on Friday 2nd January. If you have an emergency repair, please call 020 7613 8080.

Our performance

Performance graphWelcome to the section of our website where you can explore how well Newlon is performing. We’re committed to transparency and continuous improvement, and we want our residents to have easy access to the latest information about our services and standards.

Below you’ll find links to our most recent reports:

In addition you can find our Tenant Satisfaction Measures (TSMs) report for 2024/25 on our TSM page.

These documents provide insights into how we’re meeting our commitments, handling complaints and listening to resident feedback.