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We have had a system upgrade this week and this has affected the efficiency of the Service Centre team. Residents may experience long wait times in the queue when phoning and while we deal with their enquiries. We apologise for any inconvenience this may cause.

Monthly Archives: February 2021

  • Protect your home from the cold

    12th Feb 2021 | News

    Prolonged periods of freezing temperatures and the thaws which follow mean an increased chance of burst pipes. Thames Water have produced tips for how to help prepare your home for cold weather, which you may find helpful. You can can find them on the Thames Water website. Always remember to contact our Service Centre first […]

  • Newlon gives support to Together with Tenants Charter

    11th Feb 2021 | News

    The Together with Tenants Charter was created by the National Housing Federation (NHF) and is designed to strengthen the relationship between residents and landlords. It illustrates what residents can expect from us as their housing provider, regardless of where they live or what type of home they live in. Newlon supports the charter and we […]

  • Asbestos letters

    5th Feb 2021 | News

    You may receive a letter from us informing you if asbestos is either found or presumed to be in your property or block. This will inform you of the precise location. It will remind you that we carry out routine inspections, as well as contain details of who to contact if you intend to carry […]