Getting a home
How do I get a Newlon home?
At Newlon we have homes for social rent, Intermediate Rent and Shared Ownership.
Most of the homes we manage are for social rent. However, you cannot apply to us directly for this type of housing.
The majority of our social lettings go to local authorities, so if you are registered on your local council’s waiting list you might be referred to us by them. Contact your local council to find out more.
If you are a tenant of a local authority or another housing association and want to move you can see what is available through a mutual exchange website such as HomeSwapper. Many Newlon tenants have secured their property using this method.
We also currently work with a small number of specialist support agencies in partnership with Outward, our support and care partner, to offer ‘move-on’ accommodation to some people who no longer need support.
Intermediate Rent is a scheme where homes are let below local market rents. Anyone who meets our eligibility criteria can apply for these properties. However, we will prioritise existing Newlon Intermediate Rent tenants who are overcrowded and key workers. You will also need to have a household income of less than £90,000.
You can learn more at newlon.org.uk/finding-home/intermediate-rent.
Shared Ownership is a part buy, part rent scheme. Under this scheme you buy a share of the value of a property – usually between 25% and 75% – and pay rent on the remainder. In the future you can choose to buy further shares of your home until you own it outright, which is known as staircasing.
Find out more at newlon.org.uk/finding-home/shared-ownership.
Where can I get information on Shared Ownership?
To find information regarding Shared Ownership please go to www.newlon.org.uk/finding-home/shared-ownership. You can also see the Shared Ownership properties we have available at our dedicated sales website, Newlon Living.
You can request our Shared Ownership Information Sheet to be emailed or posted to you. Please call the Service Centre or email email@example.com.
In order to qualify you must be a first time buyer with sufficient savings for a deposit and legal fees. Priority is usually given to those living in the borough that the property is developed in.
How can I register interest in a particular Shared Ownership property?
If you are interested in buying one of our Shared Ownership properties please visit www.newlonliving.co.uk where you can see what is available and register your interest by submitting a form. Once the form has been submitted you will hear from a member of the Sales team.
Am I eligible for an Intermediate Rent property?
Anyone who meets our eligibility criteria can apply for an Intermediate Rent home. You can find out what these criteria are and see what homes we have available at www.newlonlettings.co.uk.
How do I apply for an Intermediate Rent home?
We have a range of different types of Intermediate Rent homes including one and two bedroom flats and cluster accommodation – which are similar to traditional nursing accommodation, where small groups of people share a self-contained apartment.
All of our Intermediate Rent housing meets ‘secure by design’ standards and have been specifically designed with people who work shifts in mind.
To view the Intermediate Rent properties available and for more information please go to our lettings website: www.newlonlettings.org.uk.
How can I be referred for Sheltered Housing?
You will be allocated Sheltered Housing through your local authority. All information should be provided to the supporting housing team of the local authority in which you are currently based for them to complete an assessment.
How can I find out about the date and time of a viewing? (Intermediate Rent)
If you are invited to view a property you will be contacted via email with the date and time to visit the property. This email will be sent to the email address you use to sign up to on our dedicated lettings website – newlonlettings.org.uk.
How will I know the outcome of a viewing? (Intermediate Rent)
Once you have viewed a property you will be informed at the time whether you have been successful. Viewers are prioritised based on certain criteria – such as whether they are a key worker, the date they applied or where they live. If you are a successful applicant you will be asked to pay a holding fee at the time of the viewing to secure the property.
How can I find out about the date and time of a viewing? (General Needs)
If you are invited to view a property you will be contacted by letter if the viewing is arranged in advance. If not you will be informed via email, phone call or a text message.
How will I know the outcome of a viewing? (General Needs)
General Needs accommodation is allocated to people on the basis of priority need. Before you view a property you will be made aware if there are viewings by people higher up the priority list. If the person highest up the list does not want the property then an offer will be made to the person next in line, and will continue down the list if they reject it too.
Do I need to pay a deposit? (Intermediate Rent)
In order to hold an Intermediate Rent property you will be required to pay a holding fee, usually of one week’s rent. This is non-refundable. You will then be required to pay a deposit as part of the sign-up process, equivalent to one month’s rent. In addition you will be required to pay one month’s rent in advance. The holding fee will be used to pay towards this.
How do I get my deposit back upon leaving a property?
Once you have returned the keys to your property you are eligible to receive your deposit back. The amount returned, if any, will be based on the condition of the property when vacating and whether you have any arrears. Once this has been calculated we will contact you and return any remaining deposit.