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IT Systems Engineer


Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

Working as part of our Helpdesk team, you will provide vital day-to-day support to departmental customers, ensuring any issues they have are resolved efficiently and any matters that need to be are escalated to the Infrastructure Analyst. You will also have the opportunity to work with the Infrastructure Analyst on projects and assist in resolving complex server-side issues.

With a strong customer focus and excellent communication skills, you will have worked in a similar support role and will have relevant 1st/2nd line Helpdesk Support experience. Good understanding of PC Hardware and software is also essential, along with good TCP/IP networking skills and knowledge of Citrix, VMware, Windows Server, SharePoint, and Active Directory environments.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits, and a flexi-time scheme. You’ll be working at our purpose-built offices that form part of the award-winning Hale Village regeneration project and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.


Closing date: 23:59 on Sunday 30 June 2024

Online assessments will be held between Friday 5 and Monday 8 July 2024

Interviews will be held in person at our offices in Hale Village on Tuesday 16 July 2024


No agencies please.

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.


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Salary: £40,536 per annum plus opportunity to earn up to 5% performance related bonus

Hours: 35 hours per week

Contract: Full-time, permanent

Location: Hale Village, London N17

Closing Date: 30/06/2024 11:59 PM