Homes and Lettings Administrator
Description
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced Administrator to join our successful Lettings team.
Your main duties will include responsibility for the administration element of the letting of Newlon’s empty properties, the beginning and ending of tenancies and the probationary process of establishing new customers in their homes.
With proven administration experience in a customer service delivery role, you will have first class communication skills, demonstrable empathy with the needs of residents and a genuine commitment to resolving tenancy issues. A basic understanding of the principles of housing, based on your experience, is also required, along with good IT skills.
Flexibility is essential as you will be expected to work some early mornings, evenings and weekends in order to meet customer demand.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. We currently offer the opportunity to work up to 3 days at home (depending on the role). You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
Applicants must be eligible to work in the UK.
To apply, please email your CV and supporting statement to recruit@newlon.org.uk by the closing date.
Closing date: 23:59 on Wednesday 15 October 2025
Assessments will be held at the Newlon Head Office week commencing 20 October 2025
Interviews will be held at the Newlon Head Office on Friday 31 October 2025
Equality and Diversity Monitoring form (optional)
Due to the high volume of interest that we receive, please note that we will only be able to contact candidates selected to go onto the next stage. If you do not hear from us a week after the deadline date has passed, unfortunately your application has not been successful. We appreciate the time and commitment that goes into applying for a role, and hope this will not discourage you from applying.
Salary: £33,414 per annum plus eligibility to earn up to 5% performance related bonus
Hours: 35 hours per week
Contract: Full-time, permanent
Location: Hale Village, London N17
Closing Date: 15/10/2025 11:59 PM