Income Administrator
Description
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in North and East London.
We have an opportunity for an experienced administrator to join our Income Team and assist in the provision of an effective and efficient debt recovery service, including the monitoring and collection of tenant debts and rents, and liaising with debt collection agencies.
Following our Newlon GOLD principles and values of service excellence, customer focus and efficiency, you will put customer service at the heart of your work and ensure the best solutions are offered to all customers.
With administrative experience in a customer service delivery role, you will have a basic understanding of the principles of debt recovery and good IT skills. Regular liaison with tenants also requires you to have first class customer service skills, the ability to demonstrate empathy with the needs of residents and a genuine commitment to resolving issues in a respectful and supportive way.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
Closing Date: Wednesday 15th June 2022– 23:59pm
Assessment Dates: : Monday 27th June to Thursday 30th June 2022 (Virtual)
Interview Date: Thursday 7th July & Friday 8th July 2022 (Newlon Office)
No agencies please.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. We are committed to learning and development for our staff.
Salary: £12,897 per annum
Hours: 17.5 hours per week
Contract: Permanent-Part time
Location: Hale Village, London, N17 (no hybrid working – office based)
Closing Date: 15/06/2022 11:59 PM