Service Charge Advisor
Description
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
Working with, and assisting, the Head of Service Charges, you will deliver value for money service charges for Newlon and Access by setting and monitoring budgets in line with legislation. You will also work with our customers to provide them with the information they need and assist with any queries they may have, and work closely with the Finance Department to set, monitor and review budgets.
Having previously worked in either a housing or finance environment, and with experience of service charge setting and a strong customer focus, you will have excellent computer skills in Excel, be an experienced user of accounting packages, and the ability to adapt to and learn new packages as the need arises. An effective communicator with the ability to work with people at all levels, you will be organised and meticulous in your approach and be committed to delivering the highest quality service to our residents.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits, and a flexi scheme. We currently offer the opportunity to work up to 3 days at home (depending on the role). You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
Applicants must be eligible to work in the UK.
To apply, please email your CV and supporting statement to recruit@newlon.org.uk by the closing date.
Closing date: 23:59 on Monday 27 October 2025
Online assessments will be held between Friday 31 October and Monday 3 November 2025
Interviews will be held in-person at our offices in Hale Village on Monday 10 November 2025
Equality and Diversity Monitoring form (optional)
Due to the high volume of interest that we receive, please note that we will only be able to contact candidates selected to go onto the next stage. If you do not hear from us a week after the deadline date has passed, unfortunately your application has not been successful. We appreciate the time and commitment that goes into applying for a role, and hope this will not discourage you from applying.
Salary: £45,786 per annum plus opportunity to earn performance related bonus
Hours: 35 hours per week
Contract: Full-time, permanent
Location: Hale Village, London N17
Closing Date: 27/10/2025 11:59 PM