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Monthly Archives: July 2020

  • National Scrutiny Week – working with residents to improve our services

    31st Jul 2020 | News

    This past week, 27th-31st July, was National Scrutiny Week, an opportunity for tenants and landlords to celebrate the impact of working in partnership to scrutinise services. As Jenny Osbourne, Chief Executive of Tpas, explained: “It’s a chance for us all to embed our learning, showing how things can be done differently and have open conversations […]

  • Online services – a quick alternative to calling

    21st Jul 2020 | News

    You can access many of our services online – a quick and easy alternative to calling. Find answers to common questions through our simple online database of common questions and answers. Report a repair online 24/7. Pay your rent by text and through our allpay app. Once you’re registered it’s just a tap away. Use live chat: Select the chat […]

  • Bin collection missed? Contact your council

    10th Jul 2020 | News

    If your refuse has not been taken when it should have been, please report it directly to your local council so they can investigate. To find out the contact details of your local council, go to www.gov.uk/find-local-council and enter your postcode.