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  • My Newlon, our online self-service portal, sign up success

    18th Sep 2023 | News

    Since its launch in the summer of 2021, the amount of residents signed up to use My Newlon, our easy to use online self-service portal, has been steadily rising and we are pleased to report that we now have over 3,000 residents registered to use it. We have also recently had less contact from residents […]

  • Tenant Satisfaction Measures Survey

    7th Sep 2023 | News

    What survey?Newlon Housing Trust have commissioned Acuity, a market research company who specialise in the social housing sector, to carry out a series of telephone surveys with our residents. The survey is a general satisfaction survey (perception survey) asking residents what they think about their home and the services provided by Newlon Housing Trust. The […]

  • New consumer standards for social housing – the Regulator of Social Housing wants to hear your views if you are a resident or shared owner – deadline 17th October

    4th Sep 2023 | News

    Why is the government bringing in new standards?The current system for regulating social housing is just too weak. It has failed to prevent major risks to residents like the Grenfell fire, deaths due to damp and mould and the many cases of people living in poor conditions we see on the news. The Minister, Michael […]

  • Tpas National Scrutiny Week 2023

    1st Sep 2023 | News

    What is resident scrutiny? Resident scrutiny gives residents an active stake in the running of their landlord’s business rather than just being recipients of services. It enables staff and residents to work in partnership to achieve better performance and improved outcomes. What does resident scrutiny look like at Newlon? We have a variety of approaches […]

  • Site Management trainee/apprenticeship opportunity available to Newlon residents who live in Enfield.

    22nd Aug 2023 | News

    *Please note that this opportunity is only open to Newlon residents who live in the London Borough of Enfield* Newlon Housing Trust in partnership with Rooff construction company are pleased to announce that a Site Management trainee/apprenticeship role has become available. Please read the information below. If you have any further questions or you are […]

  • £250 grant scheme widened to thousands more working renters in Islington

    4th Aug 2023 | News

    A one-off £250 grant to help with essential living costs has been made available to thousands more Islington residents who rent their homes. The scheme, developed for people who are struggling to make ends meet despite being in work, has been widened so the remaining funds can help even more people to cope with the […]

  • Initial Demolition Notice for the Barnsbury Estate Transformation (BEST)

    16th Jun 2023 | News

    On the 29th November 2022 Islington’s Planning Committee gave approval for our plans for the transformation of the new Barnsbury Estate, the part of the Estate which was constructed between the 1950s -1970s. The transformation involves the complete rebuilding of this part of the estate to provide modern, energy efficient housing, providing a once in a […]

  • Important reminder for prepayment meter customers

    15th Jun 2023 | News

    If you have a prepayment meter installed in your home and have not already done so, don’t forget to redeem any remaining vouchers from the Government’s energy support scheme. Vouchers have been sent by electricity suppliers to prepayment meter users to provide support from the Government’s Energy Bills Support Scheme. There are six vouchers, each […]

  • Islington renters: Thousands of £250 grants still available to help with living costs

    19th May 2023 | News

    One-off grants of £250 are still available to renters in Islington to help them cover essential living costs. It doesn’t matter who you rent your home from – a private landlord, a housing association or the council – you could be eligible claim one of the £250 payments. You will need to act fast as […]

  • allpay temporarily unavailable

    28th Apr 2023 | News

    If you are a resident who uses allpay to pay your rent, please note that you will be unable do so from 10pm on Friday 12th May until 10pm Sunday 14th May. This because an upgrade of the allpay system will be taking place. Residents will still be able to make allpay payments at the […]