27th Nov 2020 | News
Our offices, including our Service Centre, will close at 5pm on Thursday, 24th December and reopen on Monday, 4th January. During this time our contractors will only provide emergency repairs. Emergencies include total electricity loss. In these instances our contractors will make safe and may be able to do a full repair provided extensive works […]
16th Oct 2020 | News
The coronavirus crisis may be having a big impact on your lives, both financially or emotionally. We have a dedicated Resident Services team who can try to help you overcome these problems. Whatever the issue they may be able to offer practical assistance, general advice or signpost to relevant organisations. Get in touch with them […]
24th Sep 2020 | News
Our online self-service portal, My Newlon, is live. My Newlon allows you to report issues, pay rent and download statements at a time that is convenient for you. If you live on an estate or in one of our larger blocks, you’ll also be able to find information about your building, including recent estate inspections. […]
12th Sep 2020 | News
The Autumn 2020 edition of Newlon News, our newsletter for residents, is now out. It contains the latest news and information, which you may find helpful and interesting. You can read it online in the publications section of our website.
15th Aug 2020 | News
If you are a Newlon resident we welcome submissions from you for our residents’ magazine, Newlon News. You could write about events in your local community or helpful advice for your fellow residents. Or maybe you have decorated your home recently and would like to showcase some photos. If you would like to make a […]
31st Jul 2020 | News
This past week, 27th-31st July, was National Scrutiny Week, an opportunity for tenants and landlords to celebrate the impact of working in partnership to scrutinise services. As Jenny Osbourne, Chief Executive of Tpas, explained: “It’s a chance for us all to embed our learning, showing how things can be done differently and have open conversations […]
21st Jul 2020 | News
You can access many of our services online – a quick and easy alternative to calling. Find answers to common questions through our simple online database of common questions and answers. Report a repair online 24/7. Pay your rent by text and through our allpay app. Once you’re registered it’s just a tap away. Use live chat: Select the chat […]
10th Jul 2020 | News
If your refuse has not been taken when it should have been, please report it directly to your local council so they can investigate. To find out the contact details of your local council, go to www.gov.uk/find-local-council and enter your postcode.
24th Jun 2020 | News
The Summer 2020 edition of Newlon News, our newsletter for residents, is now out. It contains the latest news and information, which you may find helpful and interesting. You can read it online in the publications section of our website.
19th Jun 2020 | News
A reminder that in line with Government guidance Newlon is still maximising working from home. As a result all of our offices are closed to the public until further notice. If you need a service such as a repair you can still email us, call us, or book online in the normal way via newlon.org.uk/contact-us.