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Newlon Housing Trust

Hate has no home here – October is Hate Crime awareness month

21st Oct 2025

At Newlon, we believe everyone deserves to feel safe, respected and valued in their community. That’s why we’re standing up against hate, intolerance and extremism this Hate Crime awareness month to say: Hate has no home here.

What is a Hate Crime?

A hate crime is more than just a criminal act — it’s one driven by prejudice, hostility or hatred toward someone because of who they are. This could be based on:

  • Race or ethnicity.
  • Religion or belief.
  • Sexual orientation.
  • Disability.
  • Gender identity.
  • Or other personal characteristics such as age, lifestyle or appearance.

Hate crimes can take many forms, including:

  • Verbal abuse or threats.
  • Physical attacks.
  • Damage to property.
  • Harassment or intimidation.
  • Online abuse.

These acts don’t just harm individuals — they can deeply affect families, neighbours, and entire communities.

What will Newlon do?

If you experience or witness a hate crime, please know that we’re here for you. When you report it to us, we will:

  • Treat your report seriously, confidentially, and as high risk.
  • Aim to contact you within one working day.
  • Investigate thoroughly and assess any risks to your safety.
  • Offer advice, support, and referrals to specialist services.
  • Work with other agencies if needed.
  • Take appropriate action against perpetrators when there is enough evidence.
  • Agree an action plan with you and keep you updated.
  • Always prioritise your safety in any action we take.

How you can help

If the behaviour is ongoing, please keep a record with details of each incident – what happened, when and where.

To report hate crime or anti-social behaviour (ASB), contact us by emailing asb@newlon.org.uk or by calling us on 020 7613 8080.

Why reporting matters

What makes a hate crime different is the motive behind it – it’s not just about what happened, but why it happened. The law often treats hate crimes more seriously because of the emotional and psychological impact they can have.

By reporting hate crime, you help us:

  • Support you and others affected.
  • Take action against those responsible.
  • Prevent future incidents.
  • Build a safer, more inclusive community.

Other ways to report

Hate crime is a criminal offence. You can also report it to:

  • Police (emergency): 999
  • Police (non-emergency): 101 or at any police station
  • Crimestoppers (anonymous): 0800 555 111 or crimestoppers-uk.org

 Additional support for hate crime victims

  • Samaritans – 24/7 emotional support: Call 116 123 or visit samaritans.org
  • Victim Support – Help for anyone affected by crime: victimsupport.org.uk
  • ASB Help – National charity for ASB victims: asbhelp.co.uk
  • Stop Hate UK – stophateuk.org
  • Galop – Support for LGBTQ+ hate crime: galop.org.uk
  • Tell MAMA – Support for anti-Muslim hate crime: tellmamauk.org
  • Community Security Trust (CST) – Support for antisemitic hate crime: cst.org.uk