Monthly Archives: August 2026

• Repairs backlog cut by almost 75% as Service Improvement Plan delivers results

  17th Aug 2026 | News

  Residents are seeing significant improvements to our repairs service, with overdue repairs reduced by almost 75% and customer satisfaction rising sharply. Following the appointment of two new repairs contractors in summer 2025, both experienced challenges managing higher-than-expected volumes of repairs. We understand this led to delays and frustration for some residents, and we are sorry […]