Upcoming planned maintenance on allpay card payments – temporary service downtime

3rd Mar 2025

Please find the following information, provided by allpay about their upcoming planned maintenance on card payments:

As part of our commitment to providing future enhancements and efficiencies, we will be carrying out planned maintenance on our card payment products on Sunday 9th March 2025.

Maintenance window: 3 hours – 12pm until 3pm

During this time, the following services will be temporarily unavailable:
• allpayments
• Mobile App
• Callpay
• Branded Gateway
• Payment Gateway
• Textpay
• Recurring Payments

However, the following products will remain available as usual:
• Payments Hub
• File Manager
• Customer Account Manager
• Direct Debits
• Prepaid