We use cookies to ensure that we provide you with the best possible experience on our website. More information on the cookies we set can be found in our privacy notice.

Christmas and New Year closure times

27th Nov 2020

Our offices, including our Service Centre, will close at 5pm on Thursday, 24th December and reopen on Monday, 4th January. During this time our contractors will only provide emergency repairs. Emergencies include total electricity loss. In these instances our contractors will make safe and may be able to do a full repair provided extensive works are not needed. If additional works need to be approved unfortunately we cannot do this until we reopen.

If you have an emergency repair please phone 020 7613 8080, where a recorded message will direct you to the contractor providing emergency cover.

Please note that we will not be able to reply to any text messages or emails over the closure period.

Our social media will also not be monitored.