Getting Involved
At Newlon we want you to help us get things right. To do this we offer a range of options for you to become involved, from the very simple, such as completing surveys or taking part in an event, to the more committed such as regularly attending a group or forum. No matter how you get involved, you will be helping to improve our services to our residents.
In this section you can:
- Find out how to have your say at the Residents' Forum
- Find out if your area has a Residents' Association, and if it doesn't find out how to form one.
- Find out about the Training options available to formally involved resdents.
- You can also read about all the different ways that you can get involved, from surveys, to phone calls, including Mystery Shopping.
Your ideas
If you think that there are other ways that we could better involve you in improving our services, we would be very happy to hear them. We need your views on all aspects of our work and this is also one of them.
Barnsbury Estate
Barnsbury Estate has many of its services co-ordinated by the Barnsbury Estate Local Management Office or BELMO. This is a Tenant Managed Organisation that controls estate services such as repairs, maintenance, and gardening amongst others. As a Tenant Managed Organisation it needs residents to do just that - manage its services and oversee the people it employs, such as service contractors.
If you are a Barnsbury resident and wish to become more involved with BELMO please contact the estate office on 020 7833 2525.
Community regeneration
Newlon has a partner organisation called Newlon Fusion which runs community projects, youth programs and provides training courses to make the most of your skills. We hope to build strong communities through this work. To find out more about the work of Newlon Fusion visit our Newlon Fusion section on this website.
Our commitment
We want residents' needs to be the driving factor in our organisation and we want our services to be as good as they possibly can be. We need your help to do this and will support your involvement in many ways: by providing freepost envelopes for your replies, paying for your expenses when attending meetings and supporting your Residents' Associations with funds, training and practical help.
We also want to ensure that all our residents have equal opportunities to be involved. We can supply information in other formats such as large print or Braille, or in other languages when needed.
Related documents:
Please click on the links below to view our policies and procedures relating to Resident Involvement:
Resident Involvement Strategy (pdf)
Resident Involvement Policy (pdf)
Resident Involvement Impact Assessment (pdf)
Related leaflet:
Resident Involvement (pdf)
Contact us
For more information on anything about getting involved with us please contact Newlon's Resident Involvement Officer, Ewan Moar, on 020 7613 8028 or email him at ewan.moar@newlon.org.uk.
You can also discuss issues with your Tenancy Management Officer, Leasehold Manager or Leasing Officer. See the contacts page for details.
For all other enquiries see our Contact us page.
