Join an award winning housing association

Winner of the Housing Corporation’s prestigious Gold Award 2008, we provide 6,000 homes in eight London Boroughs and are committed to meeting the needs of local people across north and east London. Our aim is to provide high quality affordable housing to the communities we serve and we are in the midst of the biggest period of development in our history. We have invested £185 million over the last three years and currently have 1,600 new homes in our development programme.

Leasehold & Intermediate Rent Team Leader
£33,020 pa
You will provide a high quality, client-focused service dealing with the needs of our residents. Managing a team, you will be responsible for all Leasehold, Shared Ownership and Intermediate Rented units and will set clear work standards in accordance with the policies and procedures of Newlon. Using your expertise to support and advise the team, you’ll also deal personally with more difficult cases or those with legal complexity. In the short term, you’ll also be responsible for managing a small number of general needs developments, until the management is transferred to the General Needs Team.

With a solid customer service background, you will successfully manage the expectations of our residents, whilst ensuring they receive an efficient and effective service. You will have knowledge of housing legislation, in particular service charges, partnership contracts including management and development agreements, and a proven track record of managing performance. Excellent communication, organisation and relationship building skills are essential, along with flexibility to attend regular meetings out-of-hours.

Closing date: 14th July
Assessment: 23rd July
Interviews: 29th July

For this position, we offer 27 days holiday, pension scheme, a flexible benefits package, Flexi leave and an environment where team working and a flexible approach are acknowledged.