Contact Us
Head Office
Newlon Housing Trust
Newlon House
204 Hoxton Street
London
N1 5LH
Tel: 020 7613 8000
Fax: 020 7613 8010
Opening hours: Mon-Fri 9am-5pm
Directions
Map of directions to Head Office
For general enquiries e-mail: info@newlon.org.uk
Repairs
You can report a repair in many different ways:
Phone: 0800 072 4611 (Freephone from landlines) or call 020 7613 808
Online: Newlon repair reporting service
Email: repairs@newlon.org.uk
Text: 07748 963 402
Please note, if you have an emergency repair please call us.
Complaints Hotline - 0800 0582 559 (free from landlines)
To report a complaint you can email: complaints@newlon.org.uk
You can also use our online complaints form - visit our page on how to complain for more information.
Newlon Home Ownership
Sales: 0800 058 2544
Leaseholder Queries: 020 7613 7480
Resales & Allocations: 020 7613 7539
For general queries please email: homeownership@newlon.org.uk
Barnsbury Estate - BELMO office
Tel: 020 7833 2525
Fax: 020 7833 2487
Email: t.osborn@belmo.org.uk (repairs only)
Barnsbury Estate - Newlon
Contact Sonia Cole: 020 7613 7995
sonia.cole@newlon.org.uk
Housing & Tenancy Management
Group Number: 020 7613 7486
Tenancy Management Team Leader
Christine Williams: 020 7613 8013
christine.williams@newlon.org.uk
Senior Tenancy Management Officer
Richard Said: 020 7613 8008
richard.said@newlon.org.uk
Tenancy Management Officers
Folakemi Shitta-Bey
020 7613 7532
folakemi.shitta-bey@newlon.org.uk
Hafizur Rahman
020 7613 8021
hafizur.rahman@newlon.org.uk
Paul Sibley
020 7613 8022
paul.sibley@newlon.org.uk
Andrew Abakporo
020 7613 8089
andrew.abakporo@newlon.org.uk
Stacie Ambursley
020 7613 8083
stacie.ambursley@newlon.org.uk
Tim Bensted
020 7613 7533
tim.bensted@newlon.org.uk
Merzan Nessa
020 7613 8062
merzan.nessa@newlon.org.uk
Anti-Social Behaviour (ASB)
To report ASB please call your Tenancy Management Officer or Housing Officer on the details above. Alternatively you can email housingservices@newlon.org.uk.
New out of hours ASB Hotline:
After 5:00pm and before 9:00am, you can call the out of hours ASB Hotline on 0800 075 6699. This service is open to all of our residents when our offices are closed. If you are experiencing a crime and it is an emergency please call 999 immediately.
Lettings
Sue Jones: 020 7613 8011
sue.jones@newlon.org.uk
Intermediate Rent Management
Tim Bryant - New Initiatives Project Manager
020 7613 7994
tim.bryant@newlon.org.uk
Tracey Jacobs: Intermediate Rent (Key Worker) Officer
020 7613 7999
tracey.jacobs@newlon.org.uk
Temporary housing
Theresa Griffith: 020 7613 8026
theresa.griffith@newlon.org.uk
Income & Recovery
Freephone: 0800 316 7989
Group Number: 020 7613 7487
Group Email: income@newlon.org.uk
Fax: 020 7613 8090
Team Leader
Misba Bemath: 020 7613 7483
misba.bemath@newlon.org.uk
Income and Recovery Officers:
Mo Brown: 020 7613 8007
mo.brown@newlon.org.uk
Matthew Morrall: 020 7613 8029
matthew.morrall@newlon.org.uk
Mandish Rai: 020 7613 8072
mandish.rai@newlon.org.uk
Heather Thomas: 020 7613 8019
heather.thomas@newlon.org.uk
Fay Power: 020 7613 8078
fay.power@newlon.org.uk
Beth Argent: 020 7613 7538
beth.argent@newlon.org.uk
Emma Richardson: 020 7613 8081
emma.richardson@newlon.org.uk
Resident Involvement
Ewan Moar: 020 7613 8084
ewan.moar@newlon.org.uk
Translation requests
Please email quality@newlon.org.uk or speak to a member of staff who will be happy to help you get any leaflets/documentation translated into your language, large print, audio or Braille.
Press, media or communications enquiries
For any Press or media enquiries or to find out more about our communications for residents please contact:
Joe Molloson: 020 7613 8097
joe.molloson@newlon.org.uk
Chloe Atkins: 020 7613 8091
chloe.atkins@newlon.org.uk
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Company Information
Newlon Housing Trust:
Registered Office - Newlon House, 204 Hoxton Street, London, N1 5LH
Registered with the Tenant Services Authority, L0006.
Inland Revenue Charity No.X21906/1.
Industrial and Provident Society 18449R