Celebrating 35 years of providing homes & servicesNewlon Housing Trust

Contact Us

HEAD OFFICE
Newlon Housing Trust
Newlon House
204 Hoxton Street
London
N1 5LH

Tel: 020 7613 8000
Fax: 020 7613 8010

Opening hours: Mon-Fri 9am-5pm 

Directions
Map of directions to Head Office
For general enquiries e-mail: info@newlon.org.uk


REPAIRS

To report a repair contact our Trustcall Team on:
0800 072 4611 (Freephone from landlines) or call
020 7613 8080

for non-urgent repair queries you can email repairs@newlon.org.uk or text 07748 963 402.

TEXT SERVICE

If you need a callback and your enquiry relates to a non-urgent matter, why not use our text service? Simply text the word "Newlon" to the number 80800 with your message and we will pass it on to the relevant department to call you back.


COMPLAINTS HOTLINE: 0800 0582 559 (free from landlines)

To report a complaint you can email: complaints@newlon.org.uk
You can also use our online complaints form - visit our page on how to complain for more information.

NEWLON HOME OWNERSHIP

Sales: 0800 058 2544
Leaseholder Queries: 020 7613 7480
Resales & Allocations: 020 7613 7539
For general queries please email: homeownership@newlon.org.uk

BARNSBURY ESTATE - BELMO office
1a Adrian House
Carnegie Street
London, N1 0TJ

Tel: 020 7833 2525
Fax: 020 7833 2487
Email: t.osborn@belmo.org.uk (repairs only)

BARNSBURY ESTATE - Newlon
Contact Sonia Cole: 020 7613 7995
sonia.cole@newlon.org.uk


GENERAL NEEDS

Group Number: 020 7613 7486

Tenancy Management Team Leader
Christine Williams: 020 7613 8013
christine.williams@newlon.org.uk

Senior Tenancy Management Officer
Richard Said: 020 7613 8008
richard.said@newlon.org.uk

Tenancy Management Officers

For E1, E2, E3, E14, E17, E10, E11, E15
Contact Hafizur Rahman: 020 7613 8030
hafizur.rahman@newlon.org.uk

For E5, Holly Street in E8, E9
Contact : Paul Sibley 020 7613 8022
paul.sibley@newlon.org.uk

For EN1, EN2, EN3, N8, N9, N11, N13, N15, N17, N18
Contact Andrew Abakporo: 020 7613 8089
andrew.abakporo@newlon.org.uk

For E5 and the Lee Conservatory Road in E9
Contact Stacie Ambursley: 020 7613 8083
stacie.ambursley@newlon.org.uk

For E5, E8, N16
Contact Tim Bensted: 020 7613 7533
tim.bensted@newlon.org.uk

For N7 and E1
Contact Merzan Nessa: 020 7613 8062
merzan.nessa@newlon.org.uk

ANTI-SOCIAL BEHAVIOUR

To report ASB please call freephone 0800 058 2551 or speak to your TMO or Housing Officer on the details above. Alternatively you can email generalneeds@newlon.org.uk.

LETTINGS

Sue Jones: 020 7613 8011
sue.jones@newlon.org.uk


INTERMEDIATE RENT MANAGEMENT

Tim Bryant: 020 7613 7994
New Initiatives Project Manager
tim.bryant@newlon.org.uk

Tracey Jacobs: 020 7613 7999
Intermediate Rent - Key Worker
tracey.jacobs@newlon.org.uk


TEMPORARY HOUSING

Theresa Griffith: 020 7613 8026
theresa.griffith@newlon.org.uk


INCOME & RECOVERY

Freephone: 0800 316 7989
Group Number: 020 7613 7487
Group Email: income@newlon.org.uk
Fax: 020 7613 8090

Team Leader
Misba Bemath: 020 7613 7483
misba.bemath@newlon.org.uk

Baljinder Rai: 020 7613 8085
baljinder.rai@newlon.org.uk

Mo Brown: 020 7613 8007
mo.brown@newlon.org.uk

Matthew Morrall: 020 7613 8029
matthew.morrall@newlon.org.uk

Esohe Oronsaye: 020 7613 7991
esohe.oronsaye@newlon.org.uk

Heather Thomas: 020 7613 7991
heather.thomas@newlon.org.uk

Fay Power: 020 7613 8078
fay.power@newlon.org.uk

Beth Argent: 020 7613 7538
beth.argent@newlon.org.uk

Emma Richardson: 020 7613 8081
emma.richardson@newlon.org.uk


RESIDENTS' INVOLVEMENT OFFICER

Ewan Moar: 020 7613 8084
ewan.moar@newlon.org.uk


TRANSLATION REQUESTS

Please email quality@newlon.org.uk or speak to a member of staff who will be happy to help you get any leaflets/documentation translated into your language, large print, audio or Braille.

PRESS, MEDIA OR COMMUNICATIONS ENQUIRIES

For any Press or media enquiries or to find out more about our communications for residents please contact:

Joe Molloson: 020 7613 8097
joe.molloson@newlon.org.uk

or

Chloe Atkins: 020 7613 8091
chloe.atkins@newlon.org.uk


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Company Information
Newlon Housing Trust:
Registered Office - Newlon House, 204 Hoxton Street, London, N1 5LH
Registered with the Tenant Services Authority, L0006.
Inland Revenue Charity No.X21906/1.
Industrial and Provident Society 18449R