Celebrating 35 years of providing homes & servicesNewlon Housing Trust

Our Performance

Working with residents to improve performance

We are committed to improving all aspects of our performance. In partnership with our Residents' Forum we have agreed that we will update you on one key area of performance every quarter, here online, and in our Residents' Newsletters.

Performance Indicator Reports

By clicking on the links below you will be able to see how we have performed in services to you, such as how well we have answered phone calls, how quickly we have responded to complaints and the percentage of properties that have a current gas safety certificate amongst others. This chart is updated throughout the year.

March 2010
February 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009