February Meeting

Residents' Forum papers for our meeting on 3rd February 2010

This service gives you the chance to let us know your views on Newlon's policies, procedures and performance. These are the things that directly affect the services that you receive and we want your opinions on them to make sure we get them right.

Please take the time to read the items below for our February meeting and if you have any comments or suggestions please let us know by emailing residentsforum@newlon.org.uk. Please note that this email address is purely for comments on the Resident Forum agenda items listed below. You will not receive a reply to this email but you will be able to view the minutes on this site from the meeting where your comments were raised. If you have a problem with your housing that you need to discuss please contact the appropriate member of staff directly.

We will include any appropriate comments that you make at our meeting on 3rd February, 2010.

Papers:

Agenda

Key Performance Indicator Chart - December 2009

Note on December's Key Performance Indicator Chart

Resident Board Member Recruitment

Out of hours service proposal

Resident Involvement in Inspected Services

Vulnerability Policy and Procedure



If you would like to know more about the Residents' Forum please contact Ewan Moar on 020 7613 8084 or email ewan.moar@newlon.org.uk.